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- alanmichael1Seasoned HotshotThanks, I'm already chatting, keep your fingers crossed for me :-)
- alanmichael1Seasoned HotshotThe assistant told me rather rudely to contact Amazon. I sent him the link to this thread but that didn't help.
- alanmichael1Seasoned HotshotNo, Amazon sent me just one code for the EP. I also don't see the content in my library. It was exactly the same with the Cottage Living bonus items until I found an EA assistant who added the items to my profile. There is also no possibility to continue the case as the EA live chat has ended in Germany at this time.
- CAPTAIN_NXR7Seasoned Veteran
This is ridiculous. Sorry to hear you’re having such a kafkaesque experience….
Try the UK helpdesk:
https://help.ea.com/uk/contact-us/new/
Maybe they can help, today or in the morning.
Best of luck! ?? - djsboonieNew Scout@alanmichael1 EAHelp posted on twitter that they're aware of problems with the bonus content & are looking into it. Simgirl1010 posted it on her Sims on Social Media thread if you want to check.
- Is it automatically in the game already? I remember the University items being unlocked automatically.
- alanmichael1Seasoned HotshotI have already looked and don't see it.
"alanmichael1;c-18158653" wrote:
I have already looked and don't see it.
I checked mine and they're in my game automatically.. Might be bugged for you?- alanmichael1Seasoned HotshotWhere did you find them? I looked under stereos and desk chairs ...
- EA_CadeCommunity ManagerHeya,
If you don't see the content in game please reach out to us here http://bit.ly/EA_Contact_Us so we can grant it to you.
You'll want to grab your proof of purchase http://bit.ly/Provide_PoP first to speed up the process. :)
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