Forum Discussion

SimsNateia's avatar
SimsNateia
3 years ago
Solved

CAS-Bug: Male nose slider partly inverted ...

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.93.146.1020 What e...
  • JonaO703's avatar
    JonaO703
    3 years ago

    @SimsNateia   That is very strange indeed and no, from what I saw in your video, the slider's behavior is not normal.  Since the reset and repair options didn't work, the only other thing I can think of is perhaps competely reinstalling the game.  First, move your Documents / Electronic Arts / The Sims 4 folder to the desktop or some other location so that you keep all your saves, tray files, etc.  Then uninstall the game through Origin and reinstall it.  Launch and test the game without adding anything to it and let us know if the sliders are working properly or not. 

SimsNateia's avatar
SimsNateia
3 years ago
@JonaO703 Thanks a lot! : )
I'm relieved that you see what I see. So, the way my male nose slider acts is definitely not normal, right? (Btw. Being able to make the nose that narrow/flat is just because I have a costum slider installed to show you the difference better.) BUT the custom slider has nothing to do with the problem. As I said, I removed all mods and started a brand new game with a brand new Sims 4 system folder, but nothing helped. Cache files are also cleared. And I tried Crin's complete Troubleshooting already the day before yesterday, but the problem persists. I really don't know why. Windows and its drivers are up to date. Graphic Card is up to date. I repaired the game via Origin twice. Problem persists.
JonaO703's avatar
JonaO703
Hero
3 years ago

@SimsNateia   That is very strange indeed and no, from what I saw in your video, the slider's behavior is not normal.  Since the reset and repair options didn't work, the only other thing I can think of is perhaps competely reinstalling the game.  First, move your Documents / Electronic Arts / The Sims 4 folder to the desktop or some other location so that you keep all your saves, tray files, etc.  Then uninstall the game through Origin and reinstall it.  Launch and test the game without adding anything to it and let us know if the sliders are working properly or not. 

  • SimsNateia's avatar
    SimsNateia
    3 years ago

    @JonaO703  You know what? My slider problem is/was really ridiculous compared to all the stuff that happens in the world/in real life, but ....
    .... Yippee, your advice worked, Jona, it worked. A complete reinstall of the game and its expansions solved the problem. :D Seems the game was just confused and needed a complete new beginning. Thank you sooo much for the advice. Just hadn't thought of reeinstalling.

    Really, really appreciate your time and effort.

    I will push the button "Accept as Solution" after you've read my reply. : )

  • JonaO703's avatar
    JonaO703
    Hero
    3 years ago

    @SimsNateia    Hooray!  I'm so glad that you got it working.  It might seem ridiculous to some but I completely understand.  For me, this game is an escape from all the real world stuff and it's really frustrating when things aren't working properly. :-)

    Now, if you moved your original TS4 folder out, you may want to try moving your saves and tray files into the new folder.  Just be aware that some of it may have been corrupted by whatever caused the problem in the first place and adding those back in just might recreate the problem so keep that in mind.  Happy Simming! :-)

  • SimsNateia's avatar
    SimsNateia
    3 years ago

    @JonaO703  Thank you so much for your words. Your're so right. Sims is an escape. And when the escape is not working it's very frustrating indeed. I'm glad you understand that. : )

    I will absolutely keep in mind what you've wrote and be aware of potential problems when moving saved files back. I'll do that step by step, just in case something is really corrupted.

    Thanks a lot, Jona! It's wonderful to see that there are still friendly and helpful people out there. : )
    All the best and Happy Simming!

    PS: I will not forget to hit the Solution button, promised! :D

  • crinrict's avatar
    crinrict
    Hero+
    3 years ago
    @SimsNateia I'm moving this to game issues. Glad it's working now.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.14,901 PostsLatest Activity: 54 minutes ago