Forum Discussion
So the update happened - I took out all the mods out of my folder
When I'm trying to load the previous household, the loading screen happens I hear music like the household is going to load and then the loading screen keeps going and going and going
ONCE I was able to get into this household yesterday and I'm not sure what I did to accomplish that but since then, I cannot load this one household.
I tried the repair game option in Steam and verified the game - this one household (ALL SAVES OF IT) will not load.
What else am I supposed to do? Worked before the update and now it doesn't
I find it hard to believe that all my saves are corrupted.
- c6d90de81b5b1f491 month agoNew Novice
Exact same issue. Loading screen loads, music plays - loading screen keeps loading indefinitely.
- cdkscully1 month agoSeasoned Novice
and no custom content.
At one point, the household I was trying to get into let me do it once, and then when I exited, the indefinite loading screen
- athorra1 month agoRising Novice
having the same issue but only on one lot. i can load into the game just fine but every time i try to leave the lot i'm stuck on an infinite loading screen. also no custom content.
- puzzlezaddict1 month agoHero+
cdkscully c6d90de81b5b1f49 athorra Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see there. Try again to load the affected household, or travel, and when you get stuck on the loading screen indefinitely, look for a new lastexception. (You can close the game after a couple minutes.) If you find one, open it, copy its text, and paste it into a reply here.
Please (continue to) test with your Mods folder removed.
- cdkscully1 month agoSeasoned Novice
Mine is now running after I added this mod:
https://www.patreon.com/posts/mod-milestone-81237568That was one of the errors in the file.
I'm adding back my CC one at a time.
This was one of the Lastexception files:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>3677af263c9f7d8869321f07</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-12-04 18:55:59</createtime><buildsignature>Local.Unknown.Unknown.1.120.117.1030-1.200.000.685.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1116</categoryid><desyncid>3677af263c9f7d8869321f07</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x87ca43c0' (KeyError: 'Object not found: 0x87ca43c0') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1767, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1399, in on_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1208, in send_all_milestones_update_to_client File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1116, in _get_milestone_update_msg KeyError: 'Object not found: 0x87ca43c0'rtim=0 Client Session Time: 23.99 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,608,0,6121 Modded: True SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 4060 Laptop GPU nvldumdx.dll 32.0.15.6094, GUID: D7B71E3E-6BA0-11CF-D463-5C1B0EC2ED35 </desyncdata></report>
</root> - cdkscully1 month agoSeasoned Novice
Was my previous response removed?
I posted the lastexception file and also the mod fix that helped.
- c6d90de81b5b1f491 month agoNew Novice
My new lastexception is this. I tried the mod suggested by cdkscully but didn't work for me.
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>a004708b2316e25f6932cd5a</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-12-05 13:18:55</createtime><buildsignature>Local.Unknown.Unknown.1.120.117.1230-1.200.000.685.Release</buildsignature><categoryid>developmental_milestone_tracker.py:1116</categoryid><desyncid>a004708b2316e25f6932cd5a</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'Object not found: 0x8b28c1ca' (KeyError: 'Object not found: 0x8b28c1ca') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 222, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 512, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1767, in update File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1399, in on_update File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 741, in on_hit_their_marks File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1142, in _set_zone_state File "T:\InGame\Gameplay\Scripts\Core\sims4\callback_utils.py", line 158, in __call__ File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1198, in send_all_milestones_update_to_client File "T:\InGame\Gameplay\Scripts\Server\developmental_milestones\developmental_milestone_tracker.py", line 1116, in _get_milestone_update_msg KeyError: 'Object not found: 0x8b28c1ca'rtim=0 Client Session Time: 14.07 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,608,0,6121 Modded: False SystemInfo: Mac OS X Version 12.7.6 (Build 21H1320) GPU: AMD Radeon R9 M370X macOS Metal driver 0.0.0.0 Architecture: x86_64 </desyncdata></report>
</root> - puzzlezaddict1 month agoHero+
cdkscully Your post may have been caught by the spam filter. It's back now.
c6d90de81b5b1f49 The error in your lastexception is also the milestone-related issue, so the mod should fix things for you as well. Are you sure you enabled mods after adding this one? I ask because a couple other players who had this same error and thought the mod wasn't helping them have realized later they still had mods disabled.
- c6d90de81b5b1f491 month agoNew Novice
I did re-enable mods and restart the game. I will try re-downloading when I have time to fiddle with it, something else must have gone awry. Thanks for your help so far :)
- cdkscully1 month agoSeasoned Novice
Ahhh Got it!
So far that mod is working for me - my lastexception error had "milestone" in it so I searched for that.
Thank you though!
- puzzlezaddict1 month agoHero+
c6d90de81b5b1f49 If the mod still doesn't help, please post a new lastexception.
- c6d90de81b5b1f491 month agoNew Novice
Re-downloading worked and the household now loads correctly again 👍