Forum Discussion
Hey, im on PC but the « when launching game… » option doesn’t show up for me do you have any idea why this could be ? I have every other options tho just this one who doesn’t appear..
@licornequidab Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also let us know what antivirus you use.
- 4 years ago
Hey, I realized it may be because I’m on MAC. I’ve heard it’s automatically switched to 64 in both versions as for the antivirus well it’s the Normal Mac one. Unfortunately I can’t take a good screenshot or picture but feel free to ask the informations you do need to know. As it’s in French I doubt it would be useful to send it anyway lol. Anyway I’m even more confused as to why it doesn’t work, thanks for your help.
- puzzlezaddict4 years agoHero+
@licornequidab What issue are you having? Please describe it in detail, unless of course you're the same person who started this thread and just using a different account.
Please also post the full specs of your Mac: everything under About This Mac except for the serial number. Both here and in general, a screenshot in French is not a problem—all the info is still going to be in the usual places and easy enough to understand.
- 4 years ago
Someone please help me! I followed all of the above, because I am having the same issue with my PC, but everything is set up correctly! It shows up in start up, all of the cc, but it won’t show up in game.