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kaseypb's avatar
kaseypb
Rising Newcomer
2 months ago

Game is broken

I updated my Sims a few days ago, and ever since then, when I go to open my game, my screen looks like this. I've uninstalled all of my mods and cc content, uninstalled and reinstalled the game again, and have tried the repair option on the EA app. Nothing has worked. Also, once I open the gam, I can not click on any of the text on screen and can't close the app. I have to open the task manager to do so. I honestly do not know what to do from here. 

3 Replies

  • kaseypb​ 

    Please try this as a better determination of whether this is mod-related:

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop and rename it.
    2. Run a Game Repair in the EA App. (If you use Steam, the equivalent is Verify Integrity.)
    3. Launch Sims 4. You should get no list of mods on launch, and you should have no option to load a previous save. Reset your Options.
    4. Start with New to test if your issue recurs in a new game.
  • kaseypb's avatar
    kaseypb
    Rising Newcomer
    2 months ago

    This fixed the issue ! Thank you so much !!