Forum Discussion

Seasoned Newcomer

1 month ago

Solved

Game Won't Open

Every time I click the play button, the 'preparing game' message shows up, but after like 1-2 minutes, it just puts me back on the EA screen. No error message pops up after the EA screen comes back up.

It started happening on 4/14. I play every day, but before I play, I always download a few mods. On 4/14, my game wouldn't open, so I updated my mods, but that didn't work. Then, I deleted all the mods I downloaded that day, but my game still won't open. I still have all my other mods, though.

crashing

mods

comiccupids
30 days ago
So, I downloaded plumbbuddy and it told me that I had a sims 3 mod in my folder. Since I deleted it, my game has been back to normal.

4 Replies

comiccupids
Seasoned Newcomer
30 days ago
So, I downloaded plumbbuddy and it told me that I had a sims 3 mod in my folder. Since I deleted it, my game has been back to normal.
frita_do_Attic
New Novice
1 month ago
kellenvh what do you mean by fighting with it? Can you please share your tips, maybe there’s something I haven’t tried :(
kellenvh
Rising Rookie
1 month ago
Same, again. It does this to me every time there's a Windows update. And no one tells you how to fix it. Last time, it would finally load again after a month or two fighting with it, but I lost everything.
frita_do_Attic
New Novice
1 month ago
I’m experiencing the same issue on Mac. When I click Play, the preparing game message appears, then after 1-2 minutes the EA App reopens and the game never launches. No error message appears.
This started today, even though the game worked fine yesterday. I don’t use mods, only base game and expansions, and I tested with a clean Sims 4 folder. I have tried reinstalling the game and EA App, clearing cache, and granting permissions, but nothing worked.
I’ve been playing for 20 years and really hope this gets fixed soon.