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EmmaBelle07's avatar
EmmaBelle07
Rising Newcomer
7 months ago

Has anyone else had this specific error since the July 23 update?

Hey guys,

I have been an avid Simmer since either the late 2000s or early 2010s, before Sims 4 came out. However, I am new to the Sims 4 EA Forum. I was trying to check the forum to see if anyone else has experienced the same problems as I have been since the new (July 23, 2024) update. Granted, I did not look through every single forum post. But of the ones I did see, I cannot tell if some of the problems are the same or just very similar to mine.

When I start up the app, it takes me to the usual home screen but has none of my specific Sims to the left of the resume button like it typically does. The save files are present but if I click resume or click play from a specific save file it takes me to the Worlds map and none of my households are available to play with. If I try to start a new game via CAS, it looks like it will open the CAS screen but the screen just stays completely white until the game crashes completely. 

The reason I was unsure if others have had this exact problem is because I have seen some people say they are having trouble with saving their games and stuff or having trouble in-game, but it seems that I cannot even get to that point where I am actually in-game and actively playing. Anyone else having these specific issues? Does anyone know anything about when we might start seeing some fixes? Fingers crossed that things will start to work again soon! 

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