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Pahndamonium32
6 years agoSeasoned Ace
I don't know that consoles had Mods. But, I would suggest doing the same as you would with PC/Mac. Remove your Mods and check to see if the issue persists. If your game works fine without the Mods add them back in small batches and check to see if the problem comes back. Also, check with the creators to make sure that your Mods are up to date.
If the problem exists without Mods there is a help section here that includes a section for consoles: https://forums.thesims.com/en_US/categories/the-sims-4-help-center the link takes you to EA answers HQ. You can search to see if your issue has already been reported or make a complaint yourself.
If the problem exists without Mods there is a help section here that includes a section for consoles: https://forums.thesims.com/en_US/categories/the-sims-4-help-center the link takes you to EA answers HQ. You can search to see if your issue has already been reported or make a complaint yourself.
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