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Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
are you still getting errors ?
- 7 years ago
I'm still working on it.
just saving households and houses, Lots so when i do a new save i'll have everything ready.
that's what i've been doing with my weeks.
i know that i might need to delete my old saves
i haven't put back my game mods and traits folders in yet
sorry if i went quiet
- crinrict7 years agoHero+
The easiest is to backup your whole user folder then rename and just try on a fresh vanilla game.
All your houses and Sims will still be in the backup folder.I understand though that you wanna be on the safe side though.
- 7 years ago
Oh no it got worse my sims won't start up.
i press play on origin but seconds later it close on it's own.
no window no start up
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