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I found the cause of the issue (at least for me). It's one of LittleMsSam's mods in her Random Small mods folder. It's the one called "LittleMsSam_RSM_PhotosInStorages." If you have this mod, I would delete it. If you don't have any of her mods but have others, I would look for anything that deals with photography or how photos are stored.
If you're having the issue and you don't have any mods, then I'm not sure. This was the problem for me at least.
- crinrict5 years agoHero+
For everyone that has the issue still after removing mods
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
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