I was removing some files from my computer to save space, and I deleted my Sims 4 files specifically from the OneDrive section, since it had my old mods and save files, and it hadn't been updated in a while, so I thought it was ok to delete. I load up my game and my sims are completely gone, with my sim's name reading Sim firstname secondname, and even the NPC townies were gone. I loaded up multiple save files and I got the same results. I repaired the game, and still, same thing. I even made a completely new Sim and I got the same results. I completely uninstalled and reinstalled the game, and still, it was the same. I permanently deleted the files, so I'm not sure what to do. Can someone help me?
@yafuunii06 Did you create a new sim in a new save, or did you use an existing save? If you haven't tried a new save yet, please do so now.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a(nother) new save and let me know whether the problem is still present.
If it is, a screenshot would be helpful just for reference. You can put the game into windowed mode and use Windows key-shift-S to capture the relevant portion of the screen. Please also let me know what language you're playing in, and what language you used before if it's not the same.
I tried to create a new save, but when I tried to move in that sim, I got a game failed to load message. Will update later.
Followed your instructions. Made a new Sim and Tried to move Sim into new household but I got the same "failed to load" message from before. I play the Sims in English.
@yafuunii06 I've merged your posts with a longer thread for this error. It appears to be mod-related, so please remove your mods and test.
In addition to testing without mods (delete localthumbcache when you do), make sure you don't have mods that conflict with each other. Don't rely on a "mod conflict tester" for this - they're not accurate. Instead, start with checking large mods' installation pages to see if they say there's another mod you shouldn't also have - it might even be by the same creator. This particular error sometimes indicates that kind of mod conflict.
Turned off mods and deleted cache file, game ran fine, then turned on mods and I got the same glitch again. At least this time I didn't get the game failed to load glitch. Im surprised it was the mods causing it, since when this issue first happened, I was deleting them. Anyways, combing my folder might take a while, but I'll do it. Will continue to update.
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