@yafuunii06 Did you create a new sim in a new save, or did you use an existing save? If you haven't tried a new save yet, please do so now.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just start a(nother) new save and let me know whether the problem is still present.
If it is, a screenshot would be helpful just for reference. You can put the game into windowed mode and use Windows key-shift-S to capture the relevant portion of the screen. Please also let me know what language you're playing in, and what language you used before if it's not the same.
I tried to create a new save, but when I tried to move in that sim, I got a game failed to load message. Will update later.
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