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Hi @Chumpelet
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Thanks for the response. I've tried all of the above. However, when I load my save game, my households still can't be accessed. (This is without anything in mods folder). However, I can create a new sim from cas and load them in, but when I take them to my other households, I get a problem.
- crinrict6 years agoHero+
Would you be willing to share your save with me ?
If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.
- 6 years ago
Sent hun, hope you can help🙂 Appreciate your time.
- crinrict6 years agoHero+@Chumpelet A new save works, right ?
Could you list the mods you have been using ? (no links, just names). Please do not name adult mods, just put <adult Mod> so I know if you're using any.
I don't really get that error on your save but I see the blue background flimmering on your save that many have that use a certain adult mod.
It seems to be persistent even if you remove that mod so I'm trying to figure out if there's a way to make the saves work again.
I personally refuse to install that mod so maybe you could try if you get it to work if you put the updated version of the mod back (if you've been using it)
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