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79157754's avatar
3 years ago

My saved household won't load

I can get into the game with no problem, but when I try to play with my household it tells me: 

"The game failed to load. Error Code: 102: eb51aGcf: babcbd5e. It is recommended that you relaunch the game."

I tried relaunching the game, checked for updates, tried clicking "repair", and restarted my computer, but nothing worked and it still pops up every time. I just installed some new mods, so that might be part of the issue. Can anybody give me CLEAR instructions on how I could fix this without losing my household's progress? (Also I don't own any extensions or packs so it's not related to that)

1 Reply

  • @79157754
    First: remove your mods, delete localthumbcache.package from your "The Sims 4" folder and relaunch the game. If the household loads again, it's one of your mods causing the issue.

    If the household does not load still, try moving them to another lot and see if that solves the issue.

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