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kemionline's avatar
kemionline
New Rookie
26 days ago
Solved

Please help cannot load households for weeks

Please can someone kindly help. I am a huge simmer and miss playing so much, I cannot load my main household, and get stuck on the endless loading screen. I can load into CAS mode and build mode with...
advice
crashing
custom content (cc)
loading times
mods
  • kemionline's avatar
    kemionline
    22 days ago

    All fixed! I was able to troubleshoot and noticed that the (Server error. We could not process this Gallery request. Please try again later) still works if you wait to allow the Gallery to close automatically by itself, I saved all my lots. I then bulldozed the lots I couldn't load into and re-downloaded them from my library, all is working smoothly and loading, thank you 💚

kemionline's avatar
kemionline
New Rookie
25 days ago

Some households are loading with no issues, so mods are all fine. I have Better TMEX installed which alerts me to mods that need updating. I moved my Sims household out of my main lot and everything works as normal. I also emptied the house and then moved my family back in and the game loaded,  when the house unfurnished. It appears to be a lot related issue, do you have any advice regarding this? Am I correct in thinking EA are aware and are working on a fix in the next update? Thanks again for your help. 

luthienrising's avatar
luthienrising
Hero+
25 days ago

kemionline​ Did you delete any cooking mods but still had food from those mods in that lot? That would be the one likely mod-related cause given what you're describing. There's no bug report related to any specific broken lots, but bug reports aren't valid if you still have mods anyway.

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