Re: Crashing every time I load my family
@jelenabray Can you play a new save, or does that crash too? What about a different household within the same save as your main family? Please test both and let me know. I'm not saying you need to abandon your current household, only that this will help narrow down the source of the issue.
Your dxdiag lists a number of Sims 4 crashes, all referencing a Windows resource that can be repaired. But the problem could be the game itself, or something about your sims or save, rather than anything to do with Windows. So it's easier to test first.