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crinrict's avatar
crinrict
Hero+
3 years ago

Re: how do I save my game when both alt f4 and ctrl shift c arent working

Hi  @AyaLoves 

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.
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