Hi! Not anymore. I spoke to an EA agent and they helped me figure it all out. Thanks!
I'm having this problem and no one seems to have any answer. And then this... person , says they contacted EX support people and they fixed it. No mention, of course, of HOW they fixed it. And no mention of HOW they managed to contact the invisible EA support people. So I'm left here, having paid 20 bucks for the Outdoor Retreat pack and nothing to show for it but a boring map with no lots and no way to build on it or even visit it.
HELP, FFS!
@severinwanderer This is a mod-related issue, often due to a mod that changes how rental lots work. Removing that mod, or finding an updated version, should be enough to prevent the issue in the future, but in an already affected save, the lots may not show up. So test in a new save to make sure you've removed the problem mods.
If new saves are fine but your old save is still affected, you can try reverting to a backup copy of the save:
https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/
If you don't have a recent-enough backup, you could also temporarily disable Outdoor Retreat. Load your current save with OR disabled, save your progress, and reenable the pack, all with the problem mod removed—the OR lots should show up now. Here's how to disable a pack.
https://sims4.crinrict.com/eng/2017/03/disable-single-packs/
@severinwandererIt is a post from November 2020., and they did explain what they did, just not all the steps. And the support is not invisible, they have a full page dedicated on contact options. This is also a mod related issue, and you need to test which one. There is a chance that your current save file is affected, so you may need to revert to a previous save. https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/
I have few minor mods but they are not affecting the worlds
I do have mods, but I removed my entire mods folder, reinstalled the app and all the other content, and it still showed as a map with no lots. I even repurchased the Outdoor Retreat module, to see if perhaps my files were somehow corrupted, but that only made the matter worse. Now the game shows that I do not even own the module, never mind having paid for it twice. I do have the lilMsSam mod MoreBuyableVenues installed, and I have tried removing it, but it does not change the state of the Outdoor Retreat module. I'm at my wits' end with this.
@severinwanderer It happens on a new save as well or only on the current one ?
For the purchase issues it's best to contact support.
Support can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
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