Forum Discussion
31 Replies
- crinrict3 years agoHero+
Hi @Hyularix
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by clicking on the dots in EA app.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- ConfigOverride, if you have your own configuration files.
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
If this doesn't help, do you own laundry day ? Which platform are you playing on ?
Thanks I will try that! it does seem to work if I remove the whole mods folder and just start an old save? so its probably in the mods right?
- crinrict3 years agoHero+@Hyularix yes, sounds like it
- @crinrict Okay I did what the post said. I came till the point where I put back my own save file of my game. And it is doing it again.. and also crashes.. so its my save filee? thats weird? does this mean i have to start all over with my family? 🫢
- crinrict3 years agoHero+@Hyularix There are some weird issues going on, just wanted to make sure it's not mods for you.
Does this sound like what you're seeing: https://answers.ea.com/t5/Bug-Reports/UNDER-INVESTIGATION-Sims-are-not-moving-when-I-give-them/m-p/12383423 ?
read a few reports as they don't sound all the same. - @crinrict No thats not it.. i cannot click on anthing.. I have a video of it when it happens (with still some cc) And yes i saw that there were a lot of bugss with this update and dlc..
- crinrict3 years agoHero+@Hyularix Would you mind sending me your save ? Instructions in my signature
- @crinrict Did it!
- crinrict3 years agoHero+@Hyularix I can duplicate your issue. Let me do some testing and get back to you
- @crinrict Thank you so much!