Forum Discussion

leckyloo320's avatar
10 years ago

Unable to start: Cannot start because the required game data is missing or damaged (SOLVED)

Hello! I'm sure there has been a thread about this, but I've looked all around the internet for answers, and none of them seem to work. SO, I'm making my own thread. I go to Origin, go to My Games, then click play on The Sims 4, but it says this:

Unable to start:

Cannot start because the required game data is missing or damaged. Please try reinstalling the game.



I thought it may be something in my CC, because I add new CC every day. I tried uninstalling the CC I had added from that day, but it didn't seem to work. Then, I tried emptying my cache, but that didn't seem to work either. I have never ever had this problem before, and I've been adding CC since the game came out. Does anyone know of a solution? I really don't want to have to lose my CC and start a new game!
  • I’m having this problem but nothing here is helping me because I just downloaded the sims 4 and I didn’t start playing the game yet and when I tried to open it it said that
  • "birkiins;c-17497527" wrote:
    I’m having this problem but nothing here is helping me because I just downloaded the sims 4 and I didn’t start playing the game yet and when I tried to open it it said that


    This is the wrong area for help for you. This area is for people who are already playing and are using mods to enhance their game. For issues with a brand new game that you haven't even played yet, go here: https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

    That link is listed under Help Center on the main categories page of the forum.