Forum Discussion

Seasoned Newcomer

10 months ago

City living disappeared yet it says its downloaded? PS5

City living disappeared on my ps5 and I have to repurchase it yet it says its downloaded? When i go into my world, city living is locked, yet i purchased it through the sims 4. When i click on the w...

Seasoned Newcomer

6 months ago

as i stated in my issue, i purchased it long before i had play station plus but after it was removed from playstation plus i could no longer access it, including re buying the pack.

EA_Solaire

Community Manager

6 months ago

rcl2much If you had fully purchased it but can no longer access your pack, you can contact PlayStation support and they'll take a look at your account and billing details. You can contact them here: https://www.playstation.com/en-us/support/