Expansion pack swap??

I purchased the island living expansion pack years ago and only played it a few times but i had created and saved my mermaid sims to the gallery and they are still there so i know I'm not just going crazy when i say that the pack itself is gone and has been replaced by a different pack. When i check my purchase history i cannot find the expansion pack transaction and the pack has been replaced with jungle adventure in the list of owned packs and i know i would never have purchased jungle adventure because i find that specific pack boring and useless. I play on Xbox so i know i didn't get the pack form some subscription or whatever the internet keeps suggesting happened to my pack, I reached out to EA directly and nothing has come of it. This upsets me every time i go to play on my Xbox because that is where i have most of my expansion packs and the island living pack happened to be one of my favorites. I just want to know if there is any way to fix this without having to beg EA to do something about it.