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PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

[FAQ] Sims 4 Console Download and DLC Issues

This thread will cover the most frequent issues concerning DLC downloads and content. Please click on your specific console platform under each header for more information. For DLC Troublesho...
playstation
xbox
leuerk's avatar
leuerk
New Rookie
5 years ago

On my Mac its saying that I never even purchased it, even though I preordered it back in June and they've taken my money already. I've tried signing out of my origin account and nothing changes. Every time I tried to go to EAs contact page I keep getting an error code. It has officially released in my time zone. I'm pissed 

m3wlin3's avatar
m3wlin3
5 years ago
@leuerk I preordered my pack as well, and it's doing the same damn thing to me on my laptop. I'm furious that this is happening to more than a few people. The game is asking me to preorder and pay for the pack AGAIN, even though my EA account says it's been purchased and is processing.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,709 PostsLatest Activity: 2 hours ago