[FAQ] Sims 4 Console Download and DLC Issues
This thread will cover the most frequent issues concerning DLC downloads and content.
Please click on your specific console platform under each header for more information.
For DLC Troublesho...
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hello friends!
I have a problem with the latest DLC. I'm on PS5, playing the PS4 version on Sims 4.
I pre-ordered Cottage Living, downloaded it this morning, but nothing is available in game. When I check on "Packs" in the main menu, at Cottage Living it says "download to use". But when I check my console storage I see it's downloaded already.
I power-cycled my console, I uninstalled and reinstalled everything, I restored licenses. Sadly, none of these have worked ☹️
I have pre ordered this pack and now it’s telling me it’s unavailable what happens to my money?
EA is investigating the issue and hopefully, there will be a fix soon.
Keep an eye on EA socials to find out as soon as this is fixed.
https://twitter.com/TheSims | https://twitter.com/EAHelp
Community Highlights
- EA_Cade3 years ago
Community Manager
