Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? GP06: 1.assets.live-gp06.97
What expansions, game packs, and stuff packs do you have installed? All except for Spooky stuff, Moschino, Tiny Living, Bowling, Patio, Fitness.
Steps: How can we find the bug ourselves? I don’t know, it just crashes 8/10 times when I want to do something.
What happens when the bug occurs? During travel loading screens, saving, entering or exiting build mode, and sometimes just clicking on something or moving around, the game will crash to a black screen for a second, then goes back to the XBox home screen. This has been happening for a while but is getting more frequent. It happens almost every time I try to travel anywhere.
What do you expect to see? The game should not crash. I should be able to send my sim to other lots and build houses without an issue.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This has been happening increasingly after accessing the gallery for the first time a few weeks ago. It rarely crashed before. I have downloaded houses for almost every slot in every world. I kept some from the game and kept my own. The more houses I have in game, the more it crashes, but I don’t see why I should remove houses. Having full worlds should not be an issue, otherwise why put so many blank lots in the first place?
My game is crashing every few minutes because I want my sim to visit every part of every world. I should be able to do this without having to reload again and again. I make sure to save every few minutes, especially before leaving a location.
As well as crashing, the game freezes for a few seconds every few minutes. This has been happening since before I first accessed the gallery. This doesn’t seem to cause crashes, but it is irritating.
I have tried uninstalling and reinstalling. I have tried toggling Share Usage Data to off. I have tried a complete factory restore of my XBox. Nothing has worked long term.
(CM: Thread merged)
