Forum Discussion

helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

MrsxGreendiamond's avatar
MrsxGreendiamond
Rising Novice
6 years ago

Same. I have every pack except the new small animal pack. It happens randomly, without warning. It’s happened during travel, saving the game, and right in the middle of gameplay. 

niikaniiika's avatar
niikaniiika
6 years ago
@MrsxGreendiamond Have you or anyone actually received feedback about this issue. I'm having the same as well. I have all expect 4 packs and it started after I purchased university. I just wanna play😭😭😔! I hope if it isn't fixable we get refunds, these expansions are not cheap!!
  • faiirychii's avatar
    faiirychii
    6 years ago

    I have literally one expansion pack and my game still crashes. When I start up my game and press the family then the house they live it once it starts to load all the sudden a black screen shows and I get brought back to my main screen on my laptop. I got a message saying origin has crashed but I am not sure if that means in general or just for me lol. All I want to know is if this problem will get fixed or if I should just give up on trying to find solutions. 

    • MrsxGreendiamond's avatar
      MrsxGreendiamond
      Rising Novice
      6 years ago
      @faiirychii I’m thinking maybe it’s an update issue as it sounds like you’re on PC and I’m on console. Hopefully it’ll get resolved soon.
      • gingerrrninjerr's avatar
        gingerrrninjerr
        6 years ago

        No, I’m on console too.

  • MrsxGreendiamond's avatar
    MrsxGreendiamond
    Rising Novice
    6 years ago
    @niikaniiika I’ve not yet, but it seems to be across all platforms so hopefully it’ll get resolved soon. 🤞😑🤞
    • niikaniiika's avatar
      niikaniiika
      6 years ago
      @MrsxGreendiamond Okay, yes my crash is happening on Xbox one console. I agree, I think its an update issue. I sent a bug report to them, maybe I'll hear something, it says they don't respond to bug reports only feedback 🤦 I just want to know if they are aware of the issue

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