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helenajade863's avatar
helenajade863
6 years ago
Solved

[FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4 Platform:Microsoft XBOX One Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? GP06:...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hey all,

    This issue was resolved in Patch 1.70.

    Please be sure to fully close and update your game- if you're still having crashing issues once your game is fully updated, please create a new thread here so we can investigate further.

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
6 years ago
Hi folks,

Can I check with you if you are also getting this issue when you try to access the clubs menu along the bottom of the screen?

- EA_Lanna
  • helenajade863's avatar
    helenajade863
    6 years ago

    Hello so the issue is still happening when trying to play story mode travelling ect I'm not sure about the clubs as I've never tried to access these. I thought that the cheat codes were effectively causing the issues however when trying to play without cheats it does allow you to travel to a certain extent but after a short while it will crash again. I've uninstalled all the packs and tried again and again without success it's now come to the point where the game is unplayable and I feel robbed by EA. After spending so much on the packs it totals to over £300 when an issue is causing this much hassle for so many players how hasn't it been resolved yet? 

  • ohmoimarie's avatar
    ohmoimarie
    6 years ago

    Accessing the club's menu in itself does not trigger a crash, but I believe loading club hangout, for instance, may cause a crash. Crashes are mostly caused by build mode, loading lots, and attempting to save.  

  • helenajade863's avatar
    helenajade863
    6 years ago

    Is there any updates on the progress of fixing this bug? 

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