Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 11/10/2020 update
What expansions, game packs, and stuff packs do you have installed? City living, Dine out, Vampires, Outdoor retreat, Backyard stuff, Get famous, Perfect patio stuff, Seasons, Island living, Realm of magic, Moschino stuff, Parenthood, Discover University, Get together, Tiny living, StrangerVille, Eco Lifestyle, Cats and dogs
Steps: How can we find the bug ourselves? Every time I play it usually takes about 5-10 minutes before it just crashes
What happens when the bug occurs? It will take me to an error screen and it says in the suggested actions that I could try to update my game or system but I have no no updates for either shown. I can’t play without being kicked off and losing progress.
What do you expect to see? My game to not crash
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Most recent update 11/10/2020
began after the newest update
