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Realfm815's avatar
Realfm815
3 years ago
Solved

Issue involving Sims 4 addons not syncing to laptop or EA

I have been playing Sims 4 on my Xbox for around 3 years. Recently I got it through EA on my laptop. Keep in mind the two accounts are linked, and I know that. I first downloaded it on EA. I went on ...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    3 years ago

    Hello @Realfm815,

    As the Xbox Store and EA app store are two different platforms, any purchases or packs you've bought on Xbox would not transfer over to the EA app on PC, even if your gamertag is linked with your EA account. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hello @Realfm815,

As the Xbox Store and EA app store are two different platforms, any purchases or packs you've bought on Xbox would not transfer over to the EA app on PC, even if your gamertag is linked with your EA account. 

  • Realfm815's avatar
    Realfm815
    3 years ago

    But then how did Get To Work transfer?

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @Realfm815 

      Get to Work is available with an active EA Play membership, so it wouldn't have transferred from your Xbox account purchases, but is available for you to play as long as you have an active EA Play membership on your EA account. 

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