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Mfay08's avatar
Mfay08
Traveler
1 month ago

Multiple Game-Breaking Bugs on PS4 and PS5

Platform: PS4 and PS5

I’ve been experiencing multiple severe issues in The Sims 4 on both PS4 and PS5. These problems have been happening across different gameplay sessions and often force me to completely restart the game, causing me to lose progress.

Create-a-Sim Issues:

  • The camera frequently freezes and will not move around my Sim.
  • I cannot properly rotate or zoom to view outfits.
  • If I switch to a category such as nails, the camera remains stuck in that position instead of returning to a normal full-body view.
  • This makes it difficult to create Sims and review clothing, makeup, and accessories.

Gallery Issues:

  • While browsing the Gallery and viewing Sims or builds, the game sometimes becomes completely unresponsive.
  • The game loads pack information but then freezes.
  • No buttons respond and I cannot exit the Gallery or open menus.
  • The only solution is to close and restart the game.

Build Mode Issues:

  • The sledgehammer and sell tools randomly stop functioning.
  • I hear the sound effect when deleting or selling objects, but nothing happens.
  • Sometimes objects immediately reappear after I attempt to remove them.
  • Leaving and re-entering Build Mode does not fix the issue.

Gameplay and UI Issues:

  • Controls such as L2 and R2 stop responding.
  • Speed controls stop working.
  • Menus become unresponsive.
  • The game appears active but many functions no longer work.

Saving and Loading Issues:

  • Saving can become stuck indefinitely.
  • Manage Worlds sometimes refuses to load.
  • Loading screens continue for a long time without progressing.
  • The music may stop, the loading animation may freeze, and the game never finishes loading.
  • I often have to force close the game and lose unsaved progress.

Visual Issues:

  • Text occasionally appears blurry or distorted.
  • Loading screen elements and logos sometimes appear visually glitched.

These issues have occurred on both PS4 and PS5, which makes me think this may not be a console-specific problem. I wanted to report these bugs to see if other players are experiencing similar issues and to help the team investigate possible causes.

1 Reply

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  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 month ago

    As this report contains multiple bugs and we may already have active dedicated bug report threads opened for them here "Compiled list of reported issues" this thread has been closed.

    If there isn't an active thread dedicated to each of the bugs you're experiencing in the link above, please go ahead and create a new bug report, one per each individual bug after testing if the issues persist after removing any mods/cc. That way, we can track things easier and provide relevant information regarding the specific bug.