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1_GR1M_R34P3R_1's avatar
1_GR1M_R34P3R_1
Seasoned Newcomer
8 months ago

Re: City living won’t work ps5

I logged in to play sims and I got a pop up window saying there was content uninstalled and that if I saved the game it would be gone completely. For some reason, my City Living Pack is not installed, despite it being shown at installed in my PS5. When I click on the pack intself, the purchase button says “You Already Own This Pack” so I’m not sure of what could’ve caused it to get removed in the first place. 

2 Replies

  • 1_GR1M_R34P3R_1's avatar
    1_GR1M_R34P3R_1
    Seasoned Newcomer
    2 months ago

    Sorry for the incredibly delayed response. I’m just now seeing this. Shutting off the PS5 didn’t change anything. I’ve tried getting in contact with PlayStation customer service about this, and they weren’t even able to help. I’ve tried pretty much any method I could get my hands on, and nothing has worked. 

  • HakhaKZ1's avatar
    HakhaKZ1
    Rising Ace
    8 months ago
    @1_GR1M_R34P3R_1
    Did you buy the Pack or download it for free as a PS Plus member? If so, then the Pack has been replaced with Island Living.
    If you bought it, shut down the Console (not sleep mode) and start the PS5. Then check if it is present in the game.

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