[NEEDS SAVES] Sims 4: Crashing (console player)

Hello @staceylthompson,

Please see the pinned post at the top of the forum here for more information on crashing, and troubleshooting steps to help with this.

If you continue to see crashing in your game, please test a brand new save file to see if the crashing continues there as well. 

For the last few months I've basically been stuck on my lot. I try to travel, it crashes. I try to go with my sims to work (she's a home decorator), it crashes. I try to take photos for my other Sim's work (fashion photographer) it crashes. I go to build mode and have to hope and pray when I come out because 90% of the time it's going to crash. 

I have rebuilt the database. I have cleared the cache. I only have 1 sim family of 5 that I'm playing.

Not sure why it keeps happening. 

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.79.25.2310
What expansions, game packs, and stuff packs do you have installed? All expansions, game packs and stuff packs are installed.
Steps: How can we find the bug ourselves? When trying to resume play on household or visit any lot.
What happens when the bug occurs? When trying to resume play in any household game crashes. When trying to load into save file, game is able to go to the mange world screen but will crash once you try to load into a household or visit a lot. Load times between screens are excessively long. (Create a sim seems to be fine albeit lags from time to time)
What do you expect to see? I expect my game not to crash. As it stands now I am completely unable to play the game at all.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No

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I have tried powering off the console and powering cycling, clearing the cache. I've deleted unplayed save files. Uninstalled  all games except for Sims 4. I've Uninstalled and reinstalled the game,  plus all 70 add-ons. I've even gone offline to limit screen load times. Nothing seems to work.

My sims 4 game haven’t been playable in months. It loads whenever i travel, want to modify a build or a household and after taking so long to load it finally crashes. Every-time i relaunch the game it does the same thing making the game unplayable. Anyone else experiencing this issue?

Same issue on PS5. Started after 1.79 update, as occasional crashes. But, now it crashes whenever I do any activity that requires going through the loading screen. Currently, stuck trying to travel.

Product: The Sims 4

Platform: Xbox (One)

Which language are you playing the game in? English

How often does the bug occur? Every time (3/4 tries-75%)

What expansions, game packs, and stuff packs do you have installed? City Living, Island Living, Cottage Living, Discover University, High School Years, Snowy Escapes, Seasons, Get Famous, Get To Work, Get Together, Eco Lifestyle, Werewolves, Realm Of Magic, Vampires, Dream Home Decorator, Parenthood, My Wedding Stories, Spa Day, Dine Out, Outdoor Retreat, Strangerville, Jungle Adventure, Tiny Living, Paranormal, Laundry Day, Nifty Knitting, Toddler, Kids Room, Vintage Glamour, Moschino, Movie Hangout, Bowling Night, Cool Kitchen, Fitness, Romantic Garden, Backyard, Perfect Patio, Spooky, & Luxury Party

Steps: How can we find the bug ourselves? Playing the game.

What happens when the bug occurs? Whenever I have the Sim attempt to go the hospital to deliver a baby

What do you expect to see? I expect to see the (Young Adult or Adult) Sim to travel to the hospital, check-in, and deliver the baby without the game crashing and/or sending back to the XBox to restart the game completely.

Have you installed any customization with the game, e.g. Custom Content or Mods? No.

Did this issue appear after a specific patch or change you made to your system? I do not believe so

Please describe the patch or change you made. The latest installment that was purchased was High School Years. This was not an occurrence before the installation. The (Xbox One) system is always up to date and the updates for The Sims 4 are installed every launch.

ME TOO! I have done a couple scenario households just to see if it was the same type of issue and it’s all the same. It’s sucks because I love playing Sims but I shouldn’t have to preload a game 30 minutes before actually playing and then pray my Sim can get to school for the day or go on a date to a different world. 😅

Not PS5 for me but my Xbox series X. The game is near unplayable for me. Build mode? Crashes. Moving? Crashes. Create a sim? Crashes. I spend all this money to play and for what?