Please Fix Constant Crashing On PS5

@LathyrusLoon 

Thank you for this information! If you've been playing with this save file for several years, it's most likely a larger save file at this point. These crashing issues can happen with older and large save files, so we may need to delete the save data from your console and online storage in order to clear this crashing up. 

Before doing this, I'd recommend uploading any households or builds that you want to keep to your online Gallery so you do not lose access to them. Once they're stored in the online Gallery (not your local library in the Gallery) please delete all the save data for The Sims 4 from your console and online storage. After you've started a new save file, you can redownload your saved families and builds from the Gallery.

To delete the save data from your console storage, follow these steps:

• Go to Settings > Saved Data and Game/App Settings
• Select Saved Data 
• Select Console Storage > Delete
• Tick the box next to the files you want to delete and select Delete

To delete the save data from your cloud storage, follow these steps:

• Go to Settings > Saved Data and Game/App Settings.
• Select Saved Data
• Select Cloud Storage and select The Sims 4 > Delete

Let me know if you see an improvement with the crashing once you've tried this please!