[PS4/XB1] Updating Graphics Settings Message
Product: The Sims 4 Platform:Xbox Series S Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.50.7.230...
Forum Discussion
@simsplayer818 Is there any noticeable difference in the graphics when this happens?
@PoptartJuniper No I don't notice anything different at all. Nothing changes. Just the loading screen with the message and then back to my game.
But it does then inevitably crash on save and exit when I close my game down and hour or so later after the message. That may just be a big coincidence though.
But it does then inevitably crash on save and exit when I close my game down and hour or so later after the message. That may just be a big coincidence though.
@simsplayer818 If there's no noticeable difference in graphics, this does not sound like the bug reported. The crashing is a longstanding issue that the QA team has been working on. I've heard less of this issue being reported as time goes on and since the graphics screens started being reported, so I think it may be old saves still affected. You can find more information here [XB] Crashing during travel, save the game, entering/exiting build mode
I bought a new Xbox series S on December 23rd hoping the game would play better on a next gen console. Since the day I bought it I've encountered this issue. The game pauses while playing, pops up a screen that says it is currently changing graphic settings so I can continue to play. This happened once or twice when I only owned base game. It is now happening regularly. Thinking the Xbox runs smoother than the PS4 I cashed in my credit card points& bought every pack over vacation. I'm now unable to load a few lots without crashing every time I try.
I'm especially confused because I've deleted every household except those needed for the game to work. Father winter, the vampires, the sages, eco experts, cottage living mayor etc.
I thought the loading screen saying the system is adjusting my graphics was a feature of the Xbox next gen. I didn't realize it could be a sign of bigger problems. I last owned an Xbox in 2009. Frankly I'm pretty upset to have spent so much stashed digital cash on something I answered own on PS4 & PC only to learn it's just as broken on Xbox.
Given how well base game ran i thought that was a good sign. Example, loading a game on my PS4 takes 9 minutes. On Xbox 2½. Fool me once shame on me fool me 3 times and I'm an idiot.
If I can provide video or anything to help track down whatever is happening please tell me how. I'm new to the console & unsure what is helpful or how to access it.
- @Amalathea I sympathize with you. I feel like I'm throwing good money after bad. I'm reporting this issue, I'm reporting crashing I've even been in direct contact with the Sims Team. I don't know what the message means or if there is something they need to change or if I need to adjust something. As I've already said on 2 other threads, it takes between 3 to 10 attempts to even load my game on my Xbox series S now and my console was only purchased last spring, my game save carried over from my previous Xbox one so it can't be down to that if it's happening to you too.
My issues only started on this console when I added cottage living so if you have that pack maybe that's the common factor here?
Personally I don't think the Technical Issues-Consoles section gets enough engagement from devs. The crashing feed certainly doesn't anyway. I love this game, I've played it since Sims 1, every version but I'm not getting anywhere with these problems and am really fed up.
Same issue here (PS4)
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- EA_Cade3 years ago
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