Forum Discussion
2 years ago
I’m not sure about posting this here but I ended up on this thread after searching the issues discussed in your post.
I recently started a fresh game which worked for awhile now same issue and I can’t play.
I’ve been a Simmer for some time now and I have invested in every add on til now (and most kits). I had not played in a long time because of issues with loading and crashing, it takes the fun away!
I’m wondering why this is still an issue (looking at the dates on your post and mine). It’s very sad. I’m going to have to become a recovering Simmer as it doesn’t make sense to pay more for a game that I can’t play let alone enjoy.
HELP 2023!!!!
simsplayer818
2 years agoHero
@MzT1113 I see you've posted on the crashing thread too but in the meantime have you tried the tips and suggestions above on #83? There could be other factors such as console age and storage, such as other games, save files. Once I had about half of the game I did start to struggle on an older Xbox for example. I don't know what Console you are using or the age and model but I did also get help from the manufacturer. So for example with Microsoft they are absolutely brilliant, I got a dedicated rep who worked with me over the phone. He got me to start again and uninstall and reinstall everything and kept ringing up to check how it was going.
There's also the main troubleshooting guide here with more advice:
https://answers.ea.com/t5/Technical-Issues-Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682
I can empathise with you as this time last year I couldn't play at at. Everytime I switched on my Xbox series S at the time and loaded up The Sims it would crash within minutes. I'm finding the Xbox Series X more reliable. I've got all content installed except for Vampires and Bust the Dust. It's just such a massive game it takes a lot of console maintenance to be able to run it due to the size.
There's also the main troubleshooting guide here with more advice:
https://answers.ea.com/t5/Technical-Issues-Consoles/READ-FIRST-Console-Troubleshooting-Guide-and-Known-Issues-Patch/m-p/12363039#M19682
I can empathise with you as this time last year I couldn't play at at. Everytime I switched on my Xbox series S at the time and loaded up The Sims it would crash within minutes. I'm finding the Xbox Series X more reliable. I've got all content installed except for Vampires and Bust the Dust. It's just such a massive game it takes a lot of console maintenance to be able to run it due to the size.
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