Forum Discussion

KingJA_1992's avatar
KingJA_1992
Seasoned Veteran
2 days ago

[PS/XBX] User Agreement & New player tutorial

When I boot up my game, I'm prompted with the EA user agreement and told to align screen margins. This should only happen on a fresh install. I'm also getting the tutorials as if I'm a new player. The only fix is to restart my game.

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 days ago

    KingJA_1992​ 

    Thanks, from the main menu of The Sims, please head into Game Options-> Other and be sure the Online Social Features Access box is checked. You'll also want to be sure your gamertag is linked with your EA account here. 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,771 PostsLatest Activity: 39 minutes ago