Forum Discussion

Re: [FIXED] [XB] Crashing during travel, save the game, in build mode

Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? N/a
What expansions, game packs, and stuff packs do you have installed? Get to work, get together, city, living, cats and dogs, seasons, get famous, island living, discover university, Eco lifestyle, snowy escape, cottage living, outdoor retreat, dream home decorator, spa day, dine out, parenthood, jungle adventure, my wedding stories, and werewolves.
Steps: How can we find the bug ourselves? Select any sim and attempt to travel via phone. Select any sim to ask on date. Unable to open manage open world .
What happens when the bug occurs? Game begins the traveling process , then crashes. Takes me back to the Xbox screen, in which I have to load the full game again
What do you expect to see? I expect to see the world screen after I select travel , to pick my destination and load my sim in the new destination.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Sims unable to travel, game completely crashes to main Xbox screen. 

Can’t travel via phone, the game starts to load but then crashes without ever reaching the map to choose the destination. This happens when I attempt to click ‘ask on a date’ with sims. This began happening around November 2022 and has not worked since .

 
The map is not accessible either, crashes as well.

any help to fix this would be appreciated. 

thank you

No RepliesBe the first to reply

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,105 PostsLatest Activity: 9 minutes ago