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owf7kp13sjha's avatar
owf7kp13sjha
Newcomer
21 days ago

SoS!! I think my family has gotten deleted!

I just got back on the sims after about a month. I only have a few households and instead of playing my main, i decided to finish the quest that i’ve been playing. Once i decided to check on my family, the save wasn’t there anymore. I haven’t bought any packs and i’m playing on a ps5! What do i do!? 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hi owf7kp13sjha​ 

    Did you overwrite or delete your previous save file? Unfortunately there isn't a way to restore a previous save file on PlayStation if you've overwritten or deleted the save. You'd need to continue playing on the new save instead.