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mumofharry's avatar
mumofharry
Seasoned Ace
4 years ago
Solved

Unable to access gallery

My game isnt showing gallery option. When im in main menu the only option is my library so i tried clicking the made by simmer icon on main menu  and it says unable to go online and that i have no In...
playstation
xbox
  • EA_Solaire's avatar
    EA_Solaire
    4 years ago

    @mumofharry 

    There was on outage earlier that was affecting access to The Gallery, but that's now resolved- if you still have issues, please be sure to fully restart your console and router.

    If this doesn't help, please let me know!

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there @mumofharry,

Do you currently have an active PlayStation Plus membership? 

  • mumofharry's avatar
    mumofharry
    Seasoned Ace
    4 years ago
    @EA_Solaire No i havent got PlayStation plus i finally managed to get connected after several attempts closing the game but i have to click connect to gallery each time which i never had to do previously
    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @mumofharry 

      There was on outage earlier that was affecting access to The Gallery, but that's now resolved- if you still have issues, please be sure to fully restart your console and router.

      If this doesn't help, please let me know!

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