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Pandora_xplorer's avatar
Pandora_xplorer
Seasoned Newcomer
1 month ago
Solved

Unable to play. Fails to load

I am on PS5 and have all packs except the new Legacy/Royalty one. The game will not load any world at all. I have tried earlier saves but still nothing. 

I used to have to remove about 6 packs for the game to run but recently added them all back on in the hope that these new fixes have sorted the problem. It didn't. I literally cannot play

It cannot be mods as I'm on PS5. Any help please? 🙏 

  • Hi, there was no error message, there was some weird text with an arrow saying "tutorial text" on the Residential Worlds. It wouldn't load from that screen.

    However since then I have discovered I had corrupt saves due to unistalling and then reinstalling expansion packs.

    I am now having no issues at all having reinstalled all packs and reloaded a much earlier save! It all works and I've had no issues!! 🙌

     

3 Replies

  • Pandora_xplorer's avatar
    Pandora_xplorer
    Seasoned Newcomer
    30 days ago

    Hi, there was no error message, there was some weird text with an arrow saying "tutorial text" on the Residential Worlds. It wouldn't load from that screen.

    However since then I have discovered I had corrupt saves due to unistalling and then reinstalling expansion packs.

    I am now having no issues at all having reinstalled all packs and reloaded a much earlier save! It all works and I've had no issues!! 🙌

     

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Pandora_xplorer​ Great, so glad to hear it's working for you again now!

    If you run across any other issues, be sure to let us know :)