Forum Discussion

Miss_Adriel_Cro's avatar
Miss_Adriel_Cro
7 years ago
Solved

Unable to use R1 & L1 to rotate objects or use the phone

Hi guys, just downloaded the gym, laundry & spa expansions and since then I haven’t been able to  use the sims phone to visit lots, call people etc or even rotate objects in build mode. Any suggesti...
playstation
xbox
  • PoptartJuniper's avatar
    PoptartJuniper
    7 years ago

    Is your game up to date? They just fixed the rotate bug the last patch. I am unsure about the phone, unless you are in the tutorial. 

MmmmDougie's avatar
MmmmDougie
6 years ago

Do you know of any further reports on this? Currently experiencing issue and game is completely up to date, can't find any fixes online 

PoptartJuniper's avatar
PoptartJuniper
Hero (Retired)
6 years ago

@MmmmDougie This post was related to a bug that was in the game last year. 

This bug has just occured again but it's different than the one previous.

Please see the following posts and post there in bug reports on your issue, if none match please open a new bug thread on the bug forum. 

https://answers.ea.com/t5/Bug-Reports/XB1-PS4-Can-t-rotate-sim-in-create-a-sim/m-p/9174688#M134201

https://answers.ea.com/t5/Bug-Reports/PS4-Gallery-Menu-Distortion/m-p/9183560#M135719

https://answers.ea.com/t5/Bug-Reports/XB1-DO-Control-don-t-work-properly-when-trying-to-edit-Uniform/m-p/9179889#M135068

https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

    • EA_Lanna's avatar
      EA_Lanna
      Icon for Community Manager rankCommunity Manager
      6 years ago
      No worries @MmmmDougie 🙂 The forums can take a bit of getting used too ^^ I hope one of those threads can help. Feel free to post and join in the discussions over there too. I'll lock this thread in the meantime.

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,697 PostsLatest Activity: 27 minutes ago