[XB/PS] DLC pop-up stuck on screen
I just purchased and installed new packs on my PS5, the new dlc info pops up and I can't back out of it without fully closing my game. None of the button commands work.
[CM Edit: Title update]
Forum Discussion
video of issue
EA_Cade
Community Manager
Community ManagerHi @B0ssAngel,
Thanks so much, this is being investigated by the team now.
Can you try navigating to the Resume/Play option while the menu is appearing?
Thanks so much, this is being investigated by the team now.
Can you try navigating to the Resume/Play option while the menu is appearing?
Yes when I press the back button it takes me to the home screen navigation behind the pop up. but the pop up stays on screen.
Just a note that this is happening on my Series X as well.
I just came back to The Sims after a very long period of time away. I cleared all my save data to have a fresh start and this had made the problem worse - as I own nearly all of the DLC packs.
- Hitting the B button allows me to navigate in the background but I cannot find a way to close the popup.
- It is indeed a different one each time, but it takes so long to open the game up from closing it that - as a previous user said - it's going to take a long time to get through these.
SOLUTION/WORKAROUND
I did just try plugging in a mouse - and when I do that, I get an 'X' on the top right corner of the notification box that wasn't there before. Using this, I can go through them and close them as I normally should be able to.
