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SadestPotato's avatar
SadestPotato
5 years ago
Solved

Audio Cracking/Popping When Loading or Music is Playing (M1 MacBook Air)

So I started to play Sims 4 on the new MacBook Air with the M1 chip and the game works great, no complaints in terms of the performance. However, I did notice that the audio crackles and pops almost ...
mac
  • alex5215927's avatar
    alex5215927
    5 years ago

    I found a solution. No promises that it'll work for everybody, but it seems to be working for me. Open the Audio MIDI Setup app (should be under Other in Launchpad), click the Format dropdown, and change it to 96,000 Hz. I don't know why this worked, but I'm not having any crackling anymore.

SimQARobo's avatar
SimQARobo
Icon for EA Staff rankEA Staff
5 years ago

@puggle88 

The team is actively investigating issues with the M1.  What operating system are you using?  Are you using the latest version of that OS?

daniele0805's avatar
daniele0805
5 years ago

Still popping cracking.

  Model Name: MacBook Air

  Model Identifier: MacBookAir10,1

  Chip: Apple M1

  Total Number of Cores: 8 (4 performance and 4 efficiency)

  Memory: 16 GB

  System Firmware Version: 6723.81.1

  Activation Lock Status: Enabled

  System Version: macOS 11.2 (20D64)

  Kernel Version: Darwin 20.3.0

  Boot Volume: Macintosh HD

  Boot Mode: Normal

  Secure Virtual Memory: Enabled

  System Integrity Protection: Enabled

  Time since boot: 2:35

  • danielg29's avatar
    danielg29
    5 years ago

    Cracking audio here too, on a Macbook Pro M1 ☹️ 

    • OmalleyCaboose's avatar
      OmalleyCaboose
      5 years ago

      Same here - M1 MacBook Pro 11.2 Big Sur. Audio cracking and popping generally throughout gameplay. 

      Should we be expecting a fix?

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