Forum Discussion

2 years ago

Can't connect to the Gallery + Sims Delivery Error (2024)

I've been having a problem connecting to the gallery for a few weeks now. When I try to go online in the gallery it loads forever and ever and never ends up connecting even though my EA account is on...

mac

Bluebellflora

Hero+

2 years ago

@SydMetis

Rename the Sims 4 folder in Documents > Electronic Arts, repair the game then launch. Does it work?

SydMetis
2 years ago
Just tried that out, and unfortunately, it doesn't work either. ☹️
Is there anything else I can do?
- Bluebellflora
  Hero+
  2 years ago
  @SydMetis
  
  Do you have any 3rd party antivirus or blocking software installed that may be interfering?
  - SydMetis
    2 years ago
    I have Mcafee, but I'm not sure how to modify those settings if there is a problem.