Forum Discussion

SydMetis's avatar
SydMetis
2 years ago

Can't connect to the Gallery + Sims Delivery Error (2024)

I've been having a problem connecting to the gallery for a few weeks now. When I try to go online in the gallery it loads forever and ever and never ends up connecting even though my EA account is on...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

@SydMetis 

Rename the Sims 4 folder in Documents > Electronic Arts, repair the game then launch. Does it work?

SydMetis's avatar
SydMetis
2 years ago

Just tried that out, and unfortunately, it doesn't work either. ☹️

Is there anything else I can do?

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @SydMetis

    Do you have any 3rd party antivirus or blocking software installed that may be interfering?
    • SydMetis's avatar
      SydMetis
      2 years ago

      I have Mcafee, but I'm not sure how to modify those settings if there is a problem.

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