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aleruiz0312's avatar
aleruiz0312
Seasoned Newcomer
20 hours ago

Chestnut Ridge Disappeared

A while ago, a duplicate of Chestnut Ridge appeared in my worlds options. One of them was not playable since it doesn't have any playable lots and the other one was normal and it had everything Chestnut Ridge had to offer. A couple days ago, while playing, I went to manage worlds and realized the duplicate was gone, but the one that disappeared was the playable one (with my household in it). My family is still in the library and says they're in Chestnut Ridge, I just can't access that version of the world anymore. I tried to go back to previous saves and nothing happens, don't have any mods and the only cc that I have are the ones that the marketplace promotes. 

I moved my household to Sulani to see if they're still playable and everything ran fine. It's just Chestnut Ridge that is completely gone. 

I cleared the cache and tracked any files from previous mods to remove them but the version of that world is still not back. 

2 Replies

  • aleruiz0312​ 

    aleruiz0312 wrote:

    don't have any mods

    aleruiz0312 wrote:

    I cleared the cache and tracked any files from previous mods to remove

    So you've used Mods in the past? What do you mean by "tracked any files"?

    Repair the game in EA App. If it's still broken close EA App, trash the EP14 folder in the Sims 4 Packs folder then launch EA App and re-download HR. If still broken follow these instructions to test a clean game  [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548 

  • aleruiz0312's avatar
    aleruiz0312
    Seasoned Newcomer
    9 hours ago

    Hi! Thanks for your response! I have used mods in the past but I deleted them after the last update. So when I meant is that even after deleting the mods from the folder, I keep finding files that belonged to a mod.  I got rid of them now though. 

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