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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This i...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago

    This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

    Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@RJBlain

Good that it helped. This is one of those annoying issues where maybe a simple OS update may fix it. Maybe Big Sur will help if EA don't?

Your device ID is different to the one already in the sgr file which is why it couldn't be found until you added it.
RJBlain's avatar
RJBlain
6 years ago

Yeah. I will have to wait to play the game until then. I am not damaging a $6000 computer because of a game and these hard reboots are not good for it. I’ll check every patch, but until then.. wasted money, which sucks but beats frying my computer because it’s crashing out the entire thing. 

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