Forum Discussion
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Most Current
What expansions, game packs, and stuff packs do you have installed? All except Star Wars
What happens when the bug occurs? Just shuts down and crashes. No error code whatsoever.
What do you expect to see? Just normal gameplay (family following normal routine in their house)
Have you installed any customization with the game, e.g. Custom Content or Mods? Never.
Did this issue appear after a specific patch or change you made to your system? Since the November patch
Game crashes all the time after approx. 10-20 minutes of gameplay. No error code. Attached ConfigLog and last crash files (one from today and one from yesterday just after the patch was released (removed xlm)).
Playing on MacBook Pro (10.15.7)
UPDATE: Game seems to be working in offline mode. Challenged the game by speeding up and triggering multiple functions at the same time and traveling. Game has not been lagging or crashing 3 times now and been stable for multiple hours. Not great. Far from ideal. But possibly a workaround to play offline until the issue is really fixed.
Thanks 🙂 Could you also please disable Origin in-game and see if that helps. Please also make sure you have nothing else open on your Mac like a web browser, music, anything. Check for apps running in the background too such as Spotify, Google Drive, VPN etc.
- 5 years ago@Bluebellflora Hi and thanks for the tip. I just tried again with your proposed suggestions. Restarted the Mac even and disabled Origin In-Game. Unfortunately it just crashed again after around 5 minutes of gameplay. It ran perfectly smoothly before the patch. Not sure what else to do at this point rather than wait for a patch fix 🙂
- JuliaChang935 years agoSeasoned Veteran
Hello, my game crashed 2 times and on the first one i traveled to UBrite Quad (in other words UBrite Commons). On the second one i traveled to local bar in Britechester. I have 5 crash reports despite of never experiencing crashes before but added all of them excluding the first line inside txt file.
Since i only can upload 3 files at once, check my next message for the rest lol ☹️
- JuliaChang935 years agoSeasoned Veteran
The rest: (No error messages popped up by the way)
About The Sims 4 Technical Issues - Mac
Community Highlights
Recent Discussions
- 6 hours ago
- 3 days ago