Forum Discussion

Seasoned Traveler

5 years ago

Solved

[CURRENT ISSUE] Sims 4 crashing since November 2020 update, NOT CC/Mod related

I updated my game today with the new November 2020 update. It let me play for a little while (10-20) minutes before crashing. Nothing popped up on my screen and no error code either. The game just cl...

mac

Bluebellflora
5 years ago
Fixed in the 17.11.20 hot fix patch 1.68.156.1220

Bluebellflora

Hero+

5 years ago

If you are on Windows post here - https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Game-Crashes-after-November-2020-Patch/td-p/9719086

If you are on Console post here - https://answers.ea.com/t5/Technical-Issues-Consoles/PS4-Sims-4-Random-Crashing-Patch-1-33/td-p/9717446

To try and help understand what the issue is, and you are on a Mac, please can you provide the following:

Attach the Config.log file from your Sims 4 folder
If you have a lastCrash report in your Sims 4 folder from the game crashing since updating, please attach it (you may need to open in TextEdit first and just take out the "XML" in the first line before uploading)
What exactly were you doing in game when this happened?
If there is an error message before the crash please take a screenshot and attach it.

hdxo7

5 years ago

Here are my Config.log and lastCrash. I just played the game again to ensure I was having same issue. I was playing for about 40 minutes when it crashed. I was traveling to my home lot from the lounge in Del Sol Valley when the game just exited with no lagging beforehand or any error message. I have no mods/CC. I have also repaired my game.

lastCrash copy.txt1 KB

Config copy.log5 KB