"Download in Progress" Issue

Tagging @Bluebellflora since this is a Mac issue.

@TenasiaP Your posting will be moved to the Sims for Mac forum.

@TenasiaP  You can run the Origin reset tool for macs to see if that helps.  You could also completely uninstall and reinstall Origin only; note that you'll have to manually delete some files.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

If you need to uninstall and reinstall TS4, it's pretty simple.

https://bluebellflora.com/how-to-uninstall-the-sims-4-on-a-mac/

@TenasiaP

If you need further help, please try the following:

1. In your Applications folder right click on the Sims 4 app and select Show Package Contents.
2. Navigate to Contents > Mac OS.
3. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. If there is another file in the folder, The Sims 4.par, leave it alone.
4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.